GENERAL INFORMATION OF THE WEBSITE
In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is reflected below:</ p>
Owner: WORKAHOLIC COMFORT SHOES S.L. (hereinafter Zeddea).
Tax address: C/MONSERRATE GUILABERT VALERO,89-2 03205 ELCHE-Alicante-Spain
AT N°: ESB-42530311
Registry data: Registered in the Commercial Registry of Alicante on 10/30/2017, registration number 1, volume 4074, folio 70, section, page 157194.
Customer service: Telephone hours from Monday to Saturday from 9:00 a.m. to 10:00 p.m. and Sundays from 10:00 a.m. at 2:00 p.m.
Phone: +34 695 044 650 (calls and messages via WhatsApp)
Email: info@zeddea.com
Website: www.zeddea.com
CONDITIONS OF USE
1. Users
Access and/or use of this Zeddea portal attributes the condition of USER, who accepts, from said access and/or use, the General Conditions of Sale reflected here.
2. Use of the portal
- www.zeddea.com provides access to a multitude of information, services, programs or data (hereinafter, "the contents") on the Internet belonging to Zeddea or its licensors to which the USER may have access.</ p>
- The USER assumes responsibility for the use of the portal. This responsibility extends to the registration that is necessary to access certain services or content.
- In said registration the USER will be responsible for providing truthful and lawful information.
-As a consequence of this registration, the USER may be provided with a password for which he/she will be responsible, committing to make diligent and confidential use of it
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- The USER undertakes to make appropriate use of the content and services (such as chat services, discussion forums or news groups) that Zeddea offers through its portal and, by way of example but not limitation, not to use them to (i) engage in illicit, illegal activities or activities contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, advocating terrorism or violating human rights; (iii) cause damage to the physical and logical systems of Zeddea, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems on the network that are likely to cause the aforementioned damages; (iv) attempt to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages.
- Zeddea reserves the right to withdraw all comments and contributions that violate respect for the dignity of the person, that are discriminatory, xenophobic, racist, pornographic, that attack youth or childhood, order or public safety or that, in your opinion, are not appropriate for publication. In any case, Zeddea will not be responsible for the opinions expressed by users through forums, chats, or other participation tools.
3. Purchase procedure
- The items you wish to purchase must be selected and added to the shopping cart by clicking on the corresponding icon. This validation implies acceptance of these general conditions of sale.
- The shopping cart will contain the model, color, size, quantity and price in euros (taxes included). You can always modify the final quantities from the shopping cart summary.
- To buy at Zeddea, all users must register. The order form will request personal data that will be incorporated into our database in order to process the order and facilitate making new purchases at Zeddea. In the same way, the customer will be able to access their personal data and the information on all their orders through our "My account" section. Furthermore, if you request it, you will receive information and publications by mail and/or e-mail from Zeddea.
- Once the purchase order has been completed, and before shipping the order, a summary will be presented identifying the item purchased, its total price (transport and taxes included) and shipping data. The order must be confirmed by clicking on the "confirm order" button.
- Purchases will be paid by credit/debit card, through PayPal, bank transfer or cash on delivery. Other payment options will not be admitted. More information about payment methods here.
- Once the transaction is confirmed, Zeddea will communicate the order number through the website itself so that the customer can track it at all times.
- Zeddea will send an email message, with a description of the order and the personal data that have been communicated. Failure to receive this message may be due to a temporary network communications problem or a typing error in the email address communicated. In both cases, it is advisable that you contact our customer service telephone number at +34 695 044 650 (calls and messages by WhatsApp), with telephone hours from Monday to Saturday from 9:00 a.m. to 10:00 p.m. and Sundays from 10:00 a.m. to 2:00 p.m. You can also contact us via email at info@zeddea.com.
4. Currency and taxes
The price of all items for sale on www.zeddea.com is shown in euros (€) and includes 21% VAT.
5. Availability
- The items visible on www.zeddea.com are only available while stocks last.
- Zeddea reserves the right to withdraw any product from this website at any time. Not accepting any responsibility for removing or modifying any content from the website.
- Zeddea reserves the right to refuse to make a delivery or to process an order from a customer who has not paid in whole or in part for a previous order or with whom there is an active payment dispute, as well as in cases where those where there are doubts about the veracity of the data provided by the client.
6. Shipping and deliveries
- The products offered are distributed under the conditions of free shipping costs and free returns/exchanges only to those people who have a delivery address in the Spanish peninsular territory and the Balearic Islands, as well as in the European Union and USA. We do not ship to the Canary Islands, Ceuta and Melilla.
- Shipping costs are free for all orders, that is, within the sales area of this online store: customers with addresses within the Spanish peninsular territory, the Balearic Islands and countries of the European Union and the United States. Zeddea does not accept orders from outside that area.
- Shipments are made using express courier companies.
- More information about shipping and deliveries here.
7. Exchanges and returns
- If once you receive the purchase you are not satisfied, you will have to inform Zeddea of your decision to return the product(s) within a period of 14 days. More information about exchanges and returns here.
INTELLECTUAL AND INDUSTRIAL PROPERTY
- Zeddea, by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, photographs, graphics, illustrations, icons , sound, audio, video, software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), ownership of Zeddea or of its licensors. All rights reserved.
- By virtue of the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making them available, of the entire or part of the contents of this website, for commercial purposes, on any medium and by any technical means, without the authorization of Zeddea.
- The USER undertakes to respect the Intellectual and Industrial Property rights owned by Zeddea. You can view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is, solely and exclusively, for your personal and private use.
- The USER must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the Zeddea pages.
EXCLUSION OF WARRANTIES AND LIABILITY
Zeddea is not responsible, in any case, for damages of any nature that may be caused, by way of example: the lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, to despite having adopted all the necessary technological measures to avoid it.
MODIFICATIONS
Zeddea reserves the right to make, without prior notice, any modifications it deems appropriate to its portal, and may change, delete or add both the content and services provided through it and the way in which they are presented. or located on your portal.
LINKS
- In the event that links or hyperlinks to other Internet sites are provided in the name of the domain, Zeddea will not exercise any type of control over said sites and content.
- In no case will Zeddea assume any responsibility for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of said hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.
RIGHT OF EXCLUSION
- Zeddea reserves the right to deny or withdraw access to the portal and/or the services offered without prior notice, at its own request or that of a third party, to those users who fail to comply with these General Conditions of Sale.</ p>
- Zeddea reserves the right to refuse to make a delivery or to process an order from a customer who has not paid in whole or in part for a previous order or with whom there is an active payment dispute, as well as in cases where those where there are doubts about the veracity of the data provided by the client.
OVERVIEW
Zeddea will pursue non-compliance with these conditions as well as any improper use of its portal by exercising all civil and criminal actions that may correspond to it by law.
MODIFICATION OF THESE CONDITIONS AND DURATION
Zeddea reserves the right to modify, develop or update the General Conditions of Sale of this website at any time and without prior notice. The user will be automatically bound by the General Conditions of Sale that are in force at the time they access the website.
ONLINE DISPUTE RESOLUTION
As merchants established in the European Union concluding online sales contracts, we inform you of the existence of an online dispute resolution platform. This is the link to the platform: http://ec.europa.eu/consumers/odr/
APPLICABLE LAW AND JURISDICTION
- Sales of products through our website will be governed by Spanish legislation. The parties submit, at their option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile.
- As a consumer, nothing in this clause will affect the rights of the client that current legislation recognizes as such.
- In the event of a defective product, the seller must proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, procedures that will be free of charge for the consumer and user.
- The seller is responsible for any lack of conformity that appears within a period of two years from delivery.
-The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it
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Customer ratings and opinions
We use Trusted Shops as an independent service provider to collect reviews. Trusted Shops has taken steps to ensure these are authentic reviews. More information about it at the following link: https://help.etrusted.com/hc/es/articles/4419944605341